Terms and Conditions

General terms and conditions and customer information

OLIVINUS by Segura - Eric Segura

Zeppelinstraße 4a
66740 Saarlouis

Telefon: +49 6831 949790
USt. ID-Nr.: DE 290728386

Olivario - Eric Segura ist ein Einzelunternehmen.
Inhaber: Dipl. Kfm - MAiB Eric Segura
Registriernummer (Kreisstadt Saarlouis): gewA1 2013 206


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I. General Terms and Conditions

1. Scope of application

For business relations with our customers, the following General Terms and Conditions shall apply to orders placed via the Internet store in the version valid at the time of the order. 

Customers are both consumers and entrepreneurs. A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.


2. Offer and conclusion of contract 

The presentation of the products in our Internet store does not constitute a legally binding offer, but a non-binding online catalog. 

The subject of the contract is the sale of goods via our Internet store. After entering your personal data, successfully completing the individual order steps and by clicking the appropriate button, in the final step of the ordering process, you make a binding offer to purchase the goods contained in the shopping cart. Before sending the order, you have the opportunity to identify any input errors and correct and / or change with the help of the correction function.

The confirmation of receipt of the order follows immediately after sending the order. This automatic confirmation of receipt merely documents that we have received the order and does not constitute acceptance of the order.

We are entitled to accept your order within 2 days after receipt, by sending an order confirmation in writing or in text form (eg email), in which you are asked to pay, you are confirmed the processing of the order or the delivery of the goods. 

Deviating from this applies to consumer customers: A binding contract can also be concluded beforehand if you choose an online payment method and make the payment immediately after sending the order. In this case, the contract is concluded at the time when the corresponding payment service provider confirms the execution of the payment order.


3. Payment

Only the payment methods displayed in the order process are accepted. The available payment methods and information on any additional costs of a payment method can be viewed in advance on the information pages of our Internet store.


4. Delivery 

Delivery is made by sending the goods to the address provided by the customer. 

Delivery is made against the packaging and shipping costs displayed in the ordering process. Information on any delivery restrictions and on packaging and shipping costs incurred can be viewed in advance on the information pages of our Internet store. 

If, despite careful planning, an item is not available through no fault of our own, you will be informed of this by e-mail and any payments already made will be refunded. 


5. Retention of title

The delivered goods remain our property until full payment of the purchase price.

For business customers, the following shall apply in deviation from this: We shall retain title to the goods until all claims arising from the current business relationship have been settled in full. 

6. Warranty

The warranty is in accordance with the statutory provisions. 

For business customers, the following applies in deviation from this: Warranty claims due to defects in the goods shall become statute-barred one year after the transfer of risk. Excluded from this are claims for damages, claims due to defects which we have fraudulently concealed, and claims arising from a guarantee which we have assumed for the quality of the goods. Also excluded is the right of recourse according to § 478 BGB. The statutory limitation periods shall apply to these excluded claims.


7. Damage in transit 

For consumer customers: Please complain about transport damages as soon as possible to the deliverer and contact us. The contact details can be found in the imprint. Please note that failure to complain or contact us has no consequences for your legal warranty rights. However, they help us to be able to assert our own claims against the transport company.

For business customers, the following applies: You must inspect the goods for correctness, completeness and defects immediately upon receipt in accordance with § 377 of the German Commercial Code (HGB). 

8. Protection of minors

The sale of alcohol to young people under 18 years is prohibited. Our offer is directed exclusively to adult customers. If you are under 18 years old, you may not order alcoholic beverages from us. By placing your order you confirm that you are at least 18 years old. In case of doubt, we ask for a confirmation of age. 


9. Choice of law and commercial jurisdiction

The contractual relations between us and the business customer shall be governed by the laws of the Federal Republic of Germany. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.

The place of jurisdiction for all disputes arising from the contractual relationship between the customer and us is our registered office, provided that the customer is a merchant, a legal entity under public law or a special fund under public law.

II. customer information:

1. codes of conduct

We are a member of the Verein sicherer und seriöser Internetshopbetreiber e. V. (Association of Secure and Respectable Internet Shop Operators) and have subjected ourselves to its inspection criteria and the extrajudicial arbitration board, which is free of charge for our customers.


2. Technical steps leading to the conclusion of the contract and correction options 

You can place the desired goods in the virtual shopping cart without obligation. You can call this up at any time and view, correct and/or delete its contents. If you want to buy the selected goods you have to go through the ordering process by entering your personal data and choosing the desired shipping and payment method. You can cancel the ordering process at any time by closing the browser window or by submitting the order. You can identify any input errors in your order before submitting the order and correct them using the correction functions. The contract is concluded in accordance with passage 2 of our Terms and Conditions (in Part I. General Terms and Conditions).


3. Essential characteristics of the goods

Information on the essential characteristics of the goods offered by us can be found in the respective product descriptions in our Internet store.


4. Contract language

 The language available for the conclusion of the contract is German.


5. Delivery time information

The delivery time can be found in the respective offer in our Internet store. If no information is given there, the delivery time for national deliveries is a maximum of 5 days and for international deliveries a maximum of 10 days. If Sundays and public holidays fall within the delivery period, the delivery period shall be extended accordingly.


6. Complaints and online dispute resolution

Complaints, reclamations and other warranty claims can be submitted to the address given in the imprint.


7. Information on alternative dispute resolution 

The EU Commission has created an Internet platform for the online settlement of disputes (so-called "OS platform"). The OS platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase contracts. The OS platform can be accessed at the following link: 


8. Warranty

The warranty is provided in accordance with the information in passage 6 of our GTC (in part I. General Terms and Conditions).


9. Contract text storage

The complete contract text is not stored by us. You can view the general terms and conditions of the contract at any time on our website and save them on your computer. The concrete order data as well as the general contract conditions together with customer information will be sent to you by email. The concrete order data can be viewed in the login area upon registration.